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FREQUENTLY
ASKED QUESTIONS
Where
are these frames manufactured
What
grade of silver are the frames
What
marking are on the frames
Are
these new or old frames
Are
these frames durable
Is
the glass included
Do
you offer money back guarantee
What
shipping methods do you use
Do
I pay sales tax
Do
you offer discounts on quantity purchases
Is
my information secure when ordering from your website
Where
are these frames manufactured
We
have been successfully manufacturing these frames in the USA for over 10
years.
Our
frames are of highest quality and workmanship. Each frame is individually
crafted unlike the imported picture frames that are mass produced by
machines.
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What
grade of silver are the frames
All
our picture frames are 925 solid sterling silver
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What
marking are on the frames
All
frames are marked "Sterling"
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Are
these new or old frames
All
picture frames are brand new.
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Are
these frames durable
Yes
very durable. All our frames are made of highest quality materials
and
are assembled by hand and then
inspected and approved by our professional staff.
Our
picture frames will bring beauty and joy for long years.
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Is
the glass included
Yes.
Glass is included with all picture frames
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Do
you offer money back guarantee
Yes.
If you are not fully satisfied with your purchase, we will refund your
money
however
since we offer a free shipping you will be charged $20.00 for shipping
handling and restocking the item, so your refund will be less $20.00 from
the total amount paid for each frame.
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What
shipping methods do you use
We
ship via United Parcel Service (UPS) insured, or if the delivery address
is a Post Office Box then your order will be shipped via Priority Mail
insured.
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Do
I pay sales tax
Only
New Your State residents will be charged 8.25% sales tax.
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Do
you offer discounts on quantity purchases
Yes.
Even though we offer our frames at lowest prices, we will gladly discount
for purchases of more then 12 frames, but you must call our customer
service for more details.
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Is
my information secure when ordering from your website
Yes.
All online orders are processed through secure connection. When you check
out on the address bar you will see URL beginning with a letter s at the
end of http "https" which stands for secure connection.
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